Refund Policy
1. Eligibility for Refunds
Refunds are available for items returned within [X] days of receipt. Items must be in their original condition and packaging.
2. Return Process
To initiate a return, please contact us at [Contact Email/Phone Number] for return instructions. You are responsible for return shipping costs unless the item is defective or incorrect.
3. Refund Processing
Once we receive the returned item, a refund will be processed to the original payment method within [X] business days. Please note that shipping costs are non-refundable.
4. Non-Refundable Items
Certain items, including digital products and special orders, are non-refundable.
5. Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us within [X] days of receipt. We will provide instructions for returning the item and offer a replacement or refund.
6. Exchanges
We do not offer direct exchanges. Please return the item and place a new order for the replacement.